Privacy Policy


Your Personal Training is aware that your privacy is important to you and that you are concerned about how your personal information is utilised. We respect and protect the privacy of everyone who accesses this website, (“Our Site”), and will only collect and use personal data in the ways disclosed above, and in a manner that is consistent with our duties and your rights under the law.

Please read this Privacy Statement thoroughly and make sure you understand it. Your approval of this Privacy Statement is presumed upon your initial usage of Our Site. If you do not accept and agree to this Privacy Statement, you must immediately cease using Our Site.

Definitions and Explanation

The following words have the following meanings under this Policy:

“Account” refers to a necessary account to access and/or utilise specific sections and features of Our Site;

“Cookie” refers to a tiny text file that Our Site places on your computer or device when you access certain portions of Our Site or use certain features of Our Site. The cookies used by Our Site are described in detail in Section 14, below; and

The relevant sections of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

Information Regarding Us

Our Site is owned and administered by Vota Proven Zano Ltd, a limited liability company incorporated in England with company number 1321312.

Colcot Road, Barry, Vale of Glamorgan, CF62 8UU is the address where the business is formally registered.

What does this insurance policy cover?

This Privacy Statement solely relates to your usage of Our Website. Our Website may include external links. Please be aware that we have no control over how your data is collected, kept, or used by other websites; thus, we recommend that you review the privacy policies of any such websites before giving them with your data.

What is Personal Information?

The General Data Protection (EU Regulation 2016/679) (the “GDPR”) defines private details as “any information related to an identifiable individual who can be explicitly or implicitly identified in instance by reference to an identifier.”

Simply put, personal details is any information about you that may be used to identify you. Personal data include not-so-obvious information, such as your name and contact information, as well as identification numbers, electronic location data, and other online identifiers.

What are my legal rights?

You have the following rights under the GDPR, which we will always strive to uphold:

  1. The right to be informed on our collection and utilisation of your personal data. This Privacy Policy should cover everything you need to know, but you may always contact us using the information in Part 15 to learn more or ask any concerns.
  2. The right to access the personal information we maintain about you. Part 13 will explain how to accomplish this.
  3. The right to have erroneous or incomplete personal information updated if it is held by us. To learn more, please contact us using the information provided in Section 15.
  4. The right to be forgotten, which is the right to request that we delete or otherwise dispose of any of your personal data in our possession. To learn more, please contact us using the information provided in Section 15.
  5. The right to restrict the processing of your personal data.
  6. The right to object to our use of your personal information for a specific purpose or reasons.
  7. The right to portability of data. This implies that, in many circumstances, if you have directly supplied us with private information, we are using it with your permission or for the fulfilment of a contract, and that information is analyzed using automated software, you can request a copy of that data to reuse with another service or business.
  8. Rights associated with automated decision-making and profiling. This is not how we utilise your personal information.

For additional information concerning our use of your personal information or to exercise your rights as mentioned above, please contact us using the contact information provided in Section 15.

You may also find further information about your rights from the Information Commissioner’s Office or your local Citizens Advice Bureau.

You have the right to file a complaint with the Information Commissioner’s Office if you have any issues with how we’ve handled your personal information.

What Information Do We Collect?

Depending on how you use Our Site, we may collect any or all of the following personal and non-personal information (please also refer to Section 14 on our use of Cookies and similar technologies):


Email address;

Number of telephone calls;

Company name;


Your messages, comments, and feedback

Fitness centre membership

IP number;

Web browser version and kind;

Operating system;

A list of URLs beginning with a referral site, your Site activity, and your exiting site;

How do you use my personal information?

Under the GDPR, we are required to always have a legal basis for processing personal data. This may be because the data is required for the fulfilment of a contract we have with you, you have consented to our use of your personal data, or it is in our legitimate business interests to use it. Your personal information may be used for the following:

  • Offering and administering your Account;
  • Providing and maintaining your site access;
  • Personalizing and customising your visit to Our Site;
  • Providing you with our products and/or services. We require your personal information in order to enter into a deal with you.
  • Customizing and adapting our goods and/or services to your needs.
  • Interacting with you. This may entail replying to your emails and phone calls.

You have opted in to receive information by email and/or postal mail (you may unsubscribe or opt-out at any time by ticking the unsubscribe box on any correspondence we send you).

By analysing your usage of Our Site and collecting your feedback, we are able to continuously enhance Our Site and your user experience.

With your consent and/or where authorised by law, we may also use your personal information for personal gain, which include reaching you through email and/or telephone and/or text message and/or mail with product and/or service-related information, updates, and special offers. You will not get any illegal marketing materials or spam. You will always have the option to opt out, and we will always try to properly safeguard your rights and comply with our duties under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third Parties whose material appears on Our My Site may utilise third-party Cookies, as described in Part 14 below. Please refer to Section 14 for further details about cookie management. Please note that we do not control the actions of these third parties nor the data that they collect and use, and we recommend that you review their privacy policies.

How long will you save my personal information?

We will only retain your personal information for as long as is required to fulfil the purpose(s) for which it was acquired.

Where and how do you store or transfer my personal information?

We may keep or transmit any or all of your personal data in non-European Economic Area countries (the “EEA” consists of all EU member states plus Norway, Iceland, and Liechtenstein). These are known as “third nations,” and their data protection regulations may not be as stringent as those of the United Kingdom and/or the European Economic Area. This means that we will take further measures to guarantee that your personal information is processed as safely and reliably as it would be in the United Kingdom and in accordance with the GDPR.

Within the group of companies of which we are a member, we exchange your information. Where this entails the transfer of personal data beyond the EEA, our group maintains the protection of personal data by requiring all firms within the group to adhere to the same regulations for the use of personal data. This is referred to as “binding corporate norms.” The European Commission provides more details on legally obligatory company norms.

Do You Share My Personal Information?

We may share your personal information with affiliated entities. This may also include our holding company and its subsidiaries.

Sometimes, we may contract with the following third parties to provide specific goods and/or services: Payment processing, distribution, and marketing are examples. In certain instances, these third parties may need access to any or all of your personal information that we maintain.

If any of your personal data is requested by a third party as specified in Part 9, we will ensure that it is properly handled, securely, and in compliance with your rights, our duties, and the third party’s obligations under the law, as defined in Part 9.

If any personal data is transferred beyond the EEA, we will take appropriate measures to ensure that it is processed just as safely and securely as it would be in the UK and in accordance with the GDPR, as described in Part 9 above.

If we are involved in legal proceedings or complying with legal duties, a court order, or the orders of a government body, we may be forced by law to disclose some personal data, which could include yours.

How can I manage my personal information?

  • In addition to your rights under the GDPR, outlined in Section 5, when you submit personal data via Our Site, you may be offered the opportunity to restrict our use of such data. In particular, we seek to offer you with extensive control over our use of your data for direct marketing purposes (including the opportunity to opt-out of getting emails from us, which you may do by clicking unsubscribe buttons contained in our emails and at the moment of supplying your details).
  • You may also desire to register with one or more of the following preference services functioning in the United Kingdom: The Telephone Preference Service, the Corporate Telephone Preference Service, and the Mailing Preference Service. These may prevent you from receiving unwanted advertising. Note, however, that these services will not prevent you from getting consented-to marketing messages.

Can I Refuse to Provide Information?

Certain portions of Our Site are accessible without giving any personal information. To access all the services and functionalities on Our Site, you may be asked to provide or permit the collection of specific data.

You can limit our usage of Cookies. For further information, please refer to Section 14.

How do I access my personal information?

If you wish to know what personal information we hold on you, you can request the specifics and a copy of it (where any such personal data is held). The term for this is “subject access request.”

All topic access requests must be sent in writing to the email or mailing addresses listed in Part 15. To make this as simple as feasible for you, a Subject Access Request Form is provided. You do not have to complete this form, but it is the best method to give us all we need to know to react to your request as promptly as possible.

A topic access request is often free of charge. If your request is “manifestly unjustified or excessive” (for instance, if you make repeated requests), we may charge you a fee to cover the administrative costs associated with replying.

After receiving your topic access request, we will respond within four weeks and no later than one month. We attempt to offer a thorough answer, including a copy of your personal information, within this time frame. In some instances, however, particularly if your request is more involved, we may need up to three additional months from the day we receive it to respond. We will keep you fully apprised of our progress.

How do you utilise cookies?

Our Website may install and access first-party Cookies on your computer or device. First-party Cookies are ones that we place ourselves and use exclusively. We use Cookies to simplify and enhance your use of Our Site, as well as to deliver and enhance our products and services. Using Our Site may also result in the installation of third-party Cookies on your computer or other device. Cookies set by websites, services, or parties other than us are third-party Cookies. On Our Site, third-party cookies are used to determine your location while searching for employment or personal trainers, for live chat, and to speed up the loading of site pages. In addition, Our Site employs Google Analytics’s analytics services, which also utilise Cookies. Website analytics is a set of technologies used to gather and analyse use information, allowing us to gain a deeper understanding of how people interact with Our Site.

You have the option to enable or deactivate Cookies in your web browser. Additionally, the majority of web browsers allow you to deactivate either all Cookies or merely third-party Cookies. The majority of web browsers accept Cookies by default, however this may be altered. Please reference the help section of your internet browser or the manual that came with your device for further information.

You may erase Cookies from your computer or device at any time; however, you may lose access to information that enables you to access Our Site more quickly and effectively, such as login and personalization settings.

If you are uncertain about how to alter your privacy settings, it is advised that you maintain your internet browser and operating system up-to-date and follow the help and instructions offered by the developer of your internet browser and the manufacturer of your computer or device.

How can I get in touch with you?

Please use the following information to contact us on your personal data and data protection, including to submit a subject access request:

Email address: [email protected]

01446 700666 is the phone number.

Colcot Road, Barry, Vale of Glamorgan, CF62 8UU is the mailing address.

Modifications to this Privacy Statement

This Privacy Notice may be updated from time to time. This may be required, for instance, if the legislation changes or if our company changes in a way that affects the protection of personal data.

Any modifications will be promptly posted on Our Site, and your acceptance of the Privacy Policy will be presumed upon your first use of Our Site following the modifications. We advise that you often check this page for updates.